GemsLeaf Privacy Policy

Introduction

At GemsLeaf, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you shop with us through our WooCommerce-powered store and when we fulfill orders via our trusted suppliers.

Information We Collect

  • Personal Information: Name, email address, billing/shipping address, phone number.
  • Payment Information: Processed securely through WooCommerce payment gateways (we do not store full card details).
  • Order Details: Products purchased, order history, and delivery preferences.
  • Technical Data: IP address, browser type, cookies, and analytics data to improve site performance.

How We Use Your Information

  • To process and fulfill your orders.
  • To communicate with you about purchases, shipping, and customer support.
  • To improve our store experience and personalize product recommendations.
  • To comply with legal obligations and prevent fraudulent activity.

Sharing Your Information

  • CJdropshipping: We share necessary order details (name, address, product info) with CJdropshipping to fulfill and ship your order.
  • Payment Providers: Your payment information is handled securely by third-party gateways (e.g., PayPal, Stripe).
  • Legal Compliance: We may disclose information if required by law or to protect our rights.

Cookies & Tracking

Our store uses cookies to:

  • Keep your cart and checkout sessions active.
  • Analyze site traffic and improve performance.
  • Provide personalized shopping experiences.

You can disable cookies in your browser settings, but some features may not function properly.

Data Retention

We retain your information only as long as necessary to:

  • Complete transactions and provide customer service.
  • Meet legal, tax, and accounting requirements.

Your Rights

Depending on your location, you may have rights to:

  • Access, update, or delete your personal data.
  • Request a copy of the information we hold about you.
  • Opt out of marketing communications at any time.

Security

We implement industry-standard measures to protect your data, including SSL encryption, secure payment gateways, and restricted access to customer information.

Third-Party Links

Our store may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us at:
Email: contact@gemsleaf.com